Pedagogical Management Solution

Frequently Asked Questions and Answers (FAQ) 

Content

Kindiedays General


Manager Web App Features Shortcut ▶︎


Educator App Features Shortcut ▶︎


Family App Features Shortcut ▶︎


Family App log in Shortcut ▶︎


Kindiedays General

Click question for answer
What can Kindiedays pedagogical Managemnt Solution do for me?


Kindiedays Pedagogical Management Solution helps educators, families and children collaborate in all daily activities related to the learning and wellbeing of the children. Watch our video to see more CLICK TO WATCH

What do we need to get started?


All you need is a wireless internet connection and a mobile device, we’ll handle the rest!

What kind of devices does Kindiedays work on?


Kindiedays Educator and Family works on Android and iOS devices. Manager’s tool can be accessed with any computer or laptop.

Where is the data stored and is it secure?


Information is stored in secure Amazon AWS servers, located in Ireland. We are very serious about the security! For example Samsung, Netflix, Nokia, Adobe and Nasa uses the same AWS cloud servers. Specific details can be found HERE.

Who has access to my data and is it private?


We also take privacy very seriously. All photos and videos of a child are posted only to the accounts of the parents of the child. No one else can access this information without expressed consent being provided by the parents or guardians. All account passwords are encrypted for additional security. Please see our PRIVACY POLICY.

Is the service connected to any third party platforms? (e.g. Facebook, Twitter, Google Mail, Microsoft OneDrive)?


We have decided not to connect our platform to any third party services at all. This “sacrifice of possible features” is simply a choice of security.

Manager Web App Features

Click question for answer
How do I set up my childcare center?


Start by logging in to Kindiedays from Kindiedays web page as an owner or manager with your manager credentials. Watch the video to take the first steps to set up your center CLICK TO WATCH.
On our support site you can find a complete Step-by step guide to setting up your center GO TO GUIDE.
Download and familiar yourself with Kindiedays Manager Manual DOWNLOAD HERE.

How can I add my curriculum to Kindiedays?


Watch the video to learn how to add your own curriculum or select one of our preloaded curriculums CLICK TO WATCH.

How can the educators indicate the child's learning progress in more detail?


You can enhance the the observations and assessment by adding learning indicators to the learning objectives CLICK TO DOWNLOAD GUIDE.

How should I organize my preschool's documents so that they can be accessed from Kindiedays?


Store your documents and files online with cloud-based services such as Google Drive. Learn how to set up your archive on Google Drive. CLICK TO DOWNLOAD GUIDE.

How can I add resource links to external resources in Kindiedays Apps?


Store your documents and files online with cloud-based services such as Google Drive. Share the link to the document to allow access for Educators and Families from Kindiedays Apps. CLICK TO DOWNLOAD GUIDE. Watch the video to learn how to create a resource link on Kindiedays Apps CLICK TO WATCH.

How can I add children's individual learning plans to Kindiedays?


Store your documents and files online with cloud-based services such as Google Drive. Share the link to the document to allow access for Educators and Families from Kindiedays Apps CLICK TO DOWNLOAD GUIDE. Watch the video to learn how to create a child's individual Learning Plan WATCH VIDEO

What kind of reports are available?


The child's Portfolio and Learning Report shows the child's progress in each learning area. The Curriculum Reports guarantees a holistic education in your center. Check our blog post as an introduction CLICK BLOG POST. Read more from the Manager Manual CLICK TO DOWNLOAD.

How do I create the children's Learning Reports?


The child's Portfolio and Learning Report shows the child's progress in each learning area. Watch the video to learn how to create a child's Learning Report CLICK TO WATCH.

How do I create the children's Journal Reports?


Watch the video to learn how to create a child's Journal Report CLICK TO WATCH.

How can I follow the children's learning with a Curriculum Report?


The Curriculum Report shows how the curriculum is utilized in the whole center or in a group.From the Manager Web App you can follow and analyze how your center succeeds in offering holistic education for the children CLICK TO WATCH VIDEO."

How does messaging work? How can I control who participates in the messaging?


Please check the Messaging Guide and the Manager Manual. Download the Messaging Guide CLICK TO DOWNLOAD.
Read more from the Manager Manual CLICK TO DOWNLOAD.

Educator App features

Click question for answer
What can I see and do with Kindiedays Educator?


You can mark children in and out, send messages, create journal posts, learning posts, daily reports, and much more, Watch our video to get an overview CLICK TO WATCH.
Download and familiar yourself with Kindiedays Educator Manual CLICK TO DOWNLOAD.

How do I log In with Kindiedays Educator App?


You’ll need the credentials provided by your manager. If you’d like to test a demo version of the app, please send a request to contact and we’ll provide you with credentials. Watch the video to see how it works CLICK TO WATCH.

How do I mark children in and out?


Children are marked in and out by long tapping the child’s profile picture. Watch the overview video to see how it works CLICK TO WATCH.

How does messaging work? How can I control who participates in the messaging?


Please check the Messaging Guide and the Educator Manual.
Download the Messaging Guide CLICK TO DOWNLOAD.
Read more from the Educator Manual CLICK TO DOWNLOAD.

How do I create a Journal Post and who can see it?


From the menu bar select New Journal Post. The post appears immediately in the journal of the tagged children and it’s viewable by educators and families of the tagged children. Watch the overview video to see how it works CLICK TO WATCH.

How do I delete a Journal Post?


We have added a possibility to delete the Journal Posts via Kindiedays Educator app. Please watch the video to find out how it’s done

CLICK TO WATCH.

What’s included in Child Profiles?


You can access the child’s profile by tapping the child’s profile picture. Here you can change their group or location, read notifications or view their personal information, notes, timeline, daily report, photos or messages concerning this specific child only. Watch the overview video to see how it works

CLICK TO WATCH.

How do I create data for the Daily Report?


Enter the Daily Report, choose one of the categories from the top and select the children you wish to report about. Fill out the info and save. Watch the overview video to see how it works.

CLICK TO WATCH.

How can I make a Learning Post?


You can make observations of children's learning and make a Learning Post with photo/video, notes and link to learning objectives in your curriculum. Watch the video to see how it works.

CLICK TO WATCH.

How can I indicate the child's learning progress in more detail?


You can enhance the the observations and assessment by adding learning indicators to the learning objectives. CLICK TO DOWNLOAD GUIDE.

How can I see the child's Learning Path?


You can find the child's Learning Path in the child's Profile. Watch the video to see how it works

CLICK TO WATCH.

How does the nap counter work?


You can mark the nap time of the child. Watch the video to see how it works

CLICK TO WATCH.

Family App features

Click question for answer
What can I see and do with Kindiedays Family?


You can send messages, respond to events and most importantly, follow your child’s journey. Watch our video to see more CLICK TO WATCH.
Please also download and get familiar with Kindiedays Family Manual CLICK TO DOWNLOAD.

What kind of devices does Kindiedays Family work on?


Kindiedays Family works on Android and iOS phones.

What information do you collect about my child?


Kindiedays is a tool for managers and educators and all the information of your child is exclusively in their use. We process the data on behalf of the preschool and we don't collect or modify personal data.

Who can access the information about my child?


Childcare center owner, manager and educators. Everything is both password and pin protected.

I would like to add a profile picture of my child, but the app says “Unable to access camera”. What to do?


Some Android devices require you to enable the camera for the Kindiedays app.
1. Go to your device’s Settings
2. Select Apps
3. Find Kindiedays Family from the list
4. Go to Permissions
5. Enable camera
Now Kindiedays is able to access the camera and you can take the photo as planned.

Family App log in

Click question for answer
I have verified my account via the link I received in my email. What to do next?


Using your smartphone:
1. Download Kindiedays Family from the App Store or Google Play.
2. Login into the Family app using your email as a username, the email address you got the verification link in, and the password you made during the verification process. CLICK TO WATCH.
You're logged in.

I never received the verification link from Kindiedays. How can I get a new one?


1. First check your junk mail.
2. Check with your preschool daycare center to make sure they've got your email address right in the Kindiedays system.
3. If it's correct, hit "Reset Password" in the Family app’s login page for a new link to verify your account.
4. If you still have trouble, please contact info@kindiedays.com and describe the steps you have already taken.

What to do if the verification link I received from Kindiedays is expired or broken?


Please go to the Kindiedays Family app and click "Reset Password". Enter the email address you used to create your account and we will send you a new link to reset your password.

I cannot log in to the app. What can I do?


Double-check with your kindergarten – make sure you're using the exact email they have on file in the Kindiedays system.
Please go to the Kindiedays Family app and click "Reset Password". Enter the email address you used to create your account and we will send you a new link to reset your password.
If the issue still remains, report the issue, the device in use, and the steps you’ve already taken to info@kindiedays.com and we will help you.

I forgot my password.


Please go to the Kindiedays Family app and click "Reset Password". Enter the email address you used to create your account and we will send you a new link to reset your password.

How do I reset my password?


In the application login screen, simply type in your email and press “reset password”. You will receive an email with a link to reset your password.

I want to add a cute pic of my child, but the app says “Unable to access camera”. Help!


For some Android phones go to your phone’s Settings > Apps > Kindiedays Family > Permissions > Enable Camera.

My Android app closes unexpectedly.


1. Go to your phone’s Settings > Apps > Kindiedays Family.
2. Make sure you've got the latest Family app version. Go to Google Store to update if needed.
3. Press Force Stop, and give it another go.
4. If the problem continues, go back to Settings > Apps > Kindiedays Family, slide over to Storage, and tap Clear Cache. Then, return back to step 3.

If the issue still remains, send us a message and describe how it happens if possible, the device in use, and the steps you’ve already taken to info@kindiedays.com and we will help you.

My iPhone app closes unexpectedly.


1. Delete the app and download again the newest version from App Store.
2. If the issue still remains, send us a message and describe how it happens if possible, the device in use, and the steps you’ve already taken to info@kindiedays.com and we will help you.

How do I delete my account and data?


Please contact the manager of your preschool or kindergarten. They are responsible for controlling the data and privacy.


Didn’t find the answer to your question? Send it to us. We’ll get back to you!



Back to Support Page > > >


Pedagogical Management Solution

Frequently Asked Questions and Answers (FAQ) 

Content

Kindiedays General


Manager Web App Features Shortcut ▶︎


Educator App Features Shortcut ▶︎


Family App Features Shortcut ▶︎


Family App log in Shortcut ▶︎


Kindiedays General

Click question for answer
What can Kindiedays pedagogical Managemnt Solution do for me?


Kindiedays Pedagogical Management Solution helps educators, families and children collaborate in all daily activities related to the learning and wellbeing of the children. Watch our video to see more CLICK TO WATCH

What do we need to get started?


All you need is a wireless internet connection and a mobile device, we’ll handle the rest!

What kind of devices does Kindiedays work on?


Kindiedays Educator and Family works on Android and iOS devices. Manager’s tool can be accessed with any computer or laptop.

Where is the data stored and is it secure?


Information is stored in secure Amazon AWS servers, located in Ireland. We are very serious about the security! For example Samsung, Netflix, Nokia, Adobe and Nasa uses the same AWS cloud servers. Specific details can be found HERE.

Who has access to my data and is it private?


We also take privacy very seriously. All photos and videos of a child are posted only to the accounts of the parents of the child. No one else can access this information without expressed consent being provided by the parents or guardians. All account passwords are encrypted for additional security. Please see our PRIVACY POLICY.

Is the service connected to any third party platforms? (e.g. Facebook, Twitter, Google Mail, Microsoft OneDrive)?


We have decided not to connect our platform to any third party services at all. This “sacrifice of possible features” is simply a choice of security.

Manager Web App Features

Click question for answer
How do I set up my childcare center?


Start by logging in to Kindiedays from Kindiedays web page as an owner or manager with your manager credentials. Watch the video to take the first steps to set up your center CLICK TO WATCH.
On our support site you can find a complete Step-by step guide to setting up your center GO TO GUIDE.
Download and familiar yourself with Kindiedays Manager Manual DOWNLOAD HERE.

How can I add my curriculum to Kindiedays?


Watch the video to learn how to add your own curriculum or select one of our preloaded curriculums CLICK TO WATCH.

How can the educators indicate the child's learning progress in more detail?


You can enhance the the observations and assessment by adding learning indicators to the learning objectives CLICK TO DOWNLOAD GUIDE.

How should I organize my preschool's documents so that they can be accessed from Kindiedays?


Store your documents and files online with cloud-based services such as Google Drive. Learn how to set up your archive on Google Drive. CLICK TO DOWNLOAD GUIDE.

How can I add resource links to external resources in Kindiedays Apps?


Store your documents and files online with cloud-based services such as Google Drive. Share the link to the document to allow access for Educators and Families from Kindiedays Apps. CLICK TO DOWNLOAD GUIDE. Watch the video to learn how to create a resource link on Kindiedays Apps CLICK TO WATCH.

How can I add children's individual learning plans to Kindiedays?


Store your documents and files online with cloud-based services such as Google Drive. Share the link to the document to allow access for Educators and Families from Kindiedays Apps CLICK TO DOWNLOAD GUIDE. Watch the video to learn how to create a child's individual Learning Plan WATCH VIDEO

What kind of reports are available?


The child's Portfolio and Learning Report shows the child's progress in each learning area. The Curriculum Reports guarantees a holistic education in your center. Check our blog post as an introduction CLICK BLOG POST. Read more from the Manager Manual CLICK TO DOWNLOAD.

How do I create the children's Learning Reports?


The child's Portfolio and Learning Report shows the child's progress in each learning area. Watch the video to learn how to create a child's Learning Report CLICK TO WATCH.

How do I create the children's Journal Reports?


Watch the video to learn how to create a child's Journal Report CLICK TO WATCH.

How can I follow the children's learning with a Curriculum Report?


The Curriculum Report shows how the curriculum is utilized in the whole center or in a group.From the Manager Web App you can follow and analyze how your center succeeds in offering holistic education for the children CLICK TO WATCH VIDEO."

How does messaging work? How can I control who participates in the messaging?


Please check the Messaging Guide and the Manager Manual. Download the Messaging Guide CLICK TO DOWNLOAD.
Read more from the Manager Manual CLICK TO DOWNLOAD.

Educator App features

Click question for answer
What can I see and do with Kindiedays Educator?


You can mark children in and out, send messages, create journal posts, learning posts, daily reports, and much more, Watch our video to get an overview CLICK TO WATCH.
Download and familiar yourself with Kindiedays Educator Manual CLICK TO DOWNLOAD.

How do I log In with Kindiedays Educator App?


You’ll need the credentials provided by your manager. If you’d like to test a demo version of the app, please send a request to contact and we’ll provide you with credentials. Watch the video to see how it works CLICK TO WATCH.

How do I mark children in and out?


Children are marked in and out by long tapping the child’s profile picture. Watch the overview video to see how it works CLICK TO WATCH.

How does messaging work? How can I control who participates in the messaging?


Please check the Messaging Guide and the Educator Manual.
Download the Messaging Guide CLICK TO DOWNLOAD.
Read more from the Educator Manual CLICK TO DOWNLOAD.

How do I create a Journal Post and who can see it?


From the menu bar select New Journal Post. The post appears immediately in the journal of the tagged children and it’s viewable by educators and families of the tagged children. Watch the overview video to see how it works CLICK TO WATCH.

How do I delete a Journal Post?


We have added a possibility to delete the Journal Posts via Kindiedays Educator app. Please watch the video to find out how it’s done

CLICK TO WATCH.

What’s included in Child Profiles?


You can access the child’s profile by tapping the child’s profile picture. Here you can change their group or location, read notifications or view their personal information, notes, timeline, daily report, photos or messages concerning this specific child only. Watch the overview video to see how it works

CLICK TO WATCH.

How do I create data for the Daily Report?


Enter the Daily Report, choose one of the categories from the top and select the children you wish to report about. Fill out the info and save. Watch the overview video to see how it works.

CLICK TO WATCH.

How can I make a Learning Post?


You can make observations of children's learning and make a Learning Post with photo/video, notes and link to learning objectives in your curriculum. Watch the video to see how it works.

CLICK TO WATCH.

How can I indicate the child's learning progress in more detail?


You can enhance the the observations and assessment by adding learning indicators to the learning objectives. CLICK TO DOWNLOAD GUIDE.

How can I see the child's Learning Path?


You can find the child's Learning Path in the child's Profile. Watch the video to see how it works

CLICK TO WATCH.

How does the nap counter work?


You can mark the nap time of the child. Watch the video to see how it works

CLICK TO WATCH.

Family App features

Click question for answer
What can I see and do with Kindiedays Family?


You can send messages, respond to events and most importantly, follow your child’s journey. Watch our video to see more CLICK TO WATCH.
Please also download and get familiar with Kindiedays Family Manual CLICK TO DOWNLOAD.

What kind of devices does Kindiedays Family work on?


Kindiedays Family works on Android and iOS phones.

What information do you collect about my child?


Kindiedays is a tool for managers and educators and all the information of your child is exclusively in their use. We process the data on behalf of the preschool and we don't collect or modify personal data.

Who can access the information about my child?


Childcare center owner, manager and educators. Everything is both password and pin protected.

I would like to add a profile picture of my child, but the app says “Unable to access camera”. What to do?


Some Android devices require you to enable the camera for the Kindiedays app.
1. Go to your device’s Settings
2. Select Apps
3. Find Kindiedays Family from the list
4. Go to Permissions
5. Enable camera
Now Kindiedays is able to access the camera and you can take the photo as planned.

Family App log in

Click question for answer
I have verified my account via the link I received in my email. What to do next?


Using your smartphone:
1. Download Kindiedays Family from the App Store or Google Play.
2. Login into the Family app using your email as a username, the email address you got the verification link in, and the password you made during the verification process. CLICK TO WATCH.
You're logged in.

I never received the verification link from Kindiedays. How can I get a new one?


1. First check your junk mail.
2. Check with your preschool daycare center to make sure they've got your email address right in the Kindiedays system.
3. If it's correct, hit "Reset Password" in the Family app’s login page for a new link to verify your account.
4. If you still have trouble, please contact info@kindiedays.com and describe the steps you have already taken.

What to do if the verification link I received from Kindiedays is expired or broken?


Please go to the Kindiedays Family app and click "Reset Password". Enter the email address you used to create your account and we will send you a new link to reset your password.

I cannot log in to the app. What can I do?


Double-check with your kindergarten – make sure you're using the exact email they have on file in the Kindiedays system.
Please go to the Kindiedays Family app and click "Reset Password". Enter the email address you used to create your account and we will send you a new link to reset your password.
If the issue still remains, report the issue, the device in use, and the steps you’ve already taken to info@kindiedays.com and we will help you.

I forgot my password.


Please go to the Kindiedays Family app and click "Reset Password". Enter the email address you used to create your account and we will send you a new link to reset your password.

How do I reset my password?


In the application login screen, simply type in your email and press “reset password”. You will receive an email with a link to reset your password.

I want to add a cute pic of my child, but the app says “Unable to access camera”. Help!


For some Android phones go to your phone’s Settings > Apps > Kindiedays Family > Permissions > Enable Camera.

My Android app closes unexpectedly.


1. Go to your phone’s Settings > Apps > Kindiedays Family.
2. Make sure you've got the latest Family app version. Go to Google Store to update if needed.
3. Press Force Stop, and give it another go.
4. If the problem continues, go back to Settings > Apps > Kindiedays Family, slide over to Storage, and tap Clear Cache. Then, return back to step 3.

If the issue still remains, send us a message and describe how it happens if possible, the device in use, and the steps you’ve already taken to info@kindiedays.com and we will help you.

My iPhone app closes unexpectedly.


1. Delete the app and download again the newest version from App Store.
2. If the issue still remains, send us a message and describe how it happens if possible, the device in use, and the steps you’ve already taken to info@kindiedays.com and we will help you.

How do I delete my account and data?


Please contact the manager of your preschool or kindergarten. They are responsible for controlling the data and privacy.


Didn’t find the answer to your question? Send it to us. We’ll get back to you!



Back to Support Page > > >


Pedagogical Management Solution

Frequently Asked Questions and Answers (FAQ) 

Content

Kindiedays General


Manager Web App Features Shortcut ▶︎


Educator App Features Shortcut ▶︎


Family App Features Shortcut ▶︎


Family App log in Shortcut ▶︎


Kindiedays General

Click question for answer
What can Kindiedays pedagogical Managemnt Solution do for me?


Kindiedays Pedagogical Management Solution helps educators, families and children collaborate in all daily activities related to the learning and wellbeing of the children. Watch our video to see more CLICK TO WATCH

What do we need to get started?


All you need is a wireless internet connection and a mobile device, we’ll handle the rest!

What kind of devices does Kindiedays work on?


Kindiedays Educator and Family works on Android and iOS devices. Manager’s tool can be accessed with any computer or laptop.

Where is the data stored and is it secure?


Information is stored in secure Amazon AWS servers, located in Ireland. We are very serious about the security! For example Samsung, Netflix, Nokia, Adobe and Nasa uses the same AWS cloud servers. Specific details can be found HERE.

Who has access to my data and is it private?


We also take privacy very seriously. All photos and videos of a child are posted only to the accounts of the parents of the child. No one else can access this information without expressed consent being provided by the parents or guardians. All account passwords are encrypted for additional security. Please see our PRIVACY POLICY.

Is the service connected to any third party platforms? (e.g. Facebook, Twitter, Google Mail, Microsoft OneDrive)?


We have decided not to connect our platform to any third party services at all. This “sacrifice of possible features” is simply a choice of security.

Manager Web App Features

Click question for answer
How do I set up my childcare center?


Start by logging in to Kindiedays from Kindiedays web page as an owner or manager with your manager credentials. Watch the video to take the first steps to set up your center CLICK TO WATCH.
On our support site you can find a complete Step-by step guide to setting up your center GO TO GUIDE.
Download and familiar yourself with Kindiedays Manager Manual DOWNLOAD HERE.

How can I add my curriculum to Kindiedays?


Watch the video to learn how to add your own curriculum or select one of our preloaded curriculums CLICK TO WATCH.

How can the educators indicate the child's learning progress in more detail?


You can enhance the the observations and assessment by adding learning indicators to the learning objectives CLICK TO DOWNLOAD GUIDE.

How should I organize my preschool's documents so that they can be accessed from Kindiedays?


Store your documents and files online with cloud-based services such as Google Drive. Learn how to set up your archive on Google Drive. CLICK TO DOWNLOAD GUIDE.

How can I add resource links to external resources in Kindiedays Apps?


Store your documents and files online with cloud-based services such as Google Drive. Share the link to the document to allow access for Educators and Families from Kindiedays Apps. CLICK TO DOWNLOAD GUIDE. Watch the video to learn how to create a resource link on Kindiedays Apps CLICK TO WATCH.

How can I add children's individual learning plans to Kindiedays?


Store your documents and files online with cloud-based services such as Google Drive. Share the link to the document to allow access for Educators and Families from Kindiedays Apps CLICK TO DOWNLOAD GUIDE. Watch the video to learn how to create a child's individual Learning Plan WATCH VIDEO

What kind of reports are available?


The child's Portfolio and Learning Report shows the child's progress in each learning area. The Curriculum Reports guarantees a holistic education in your center. Check our blog post as an introduction CLICK BLOG POST. Read more from the Manager Manual CLICK TO DOWNLOAD.

How do I create the children's Learning Reports?


The child's Portfolio and Learning Report shows the child's progress in each learning area. Watch the video to learn how to create a child's Learning Report CLICK TO WATCH.

How do I create the children's Journal Reports?


Watch the video to learn how to create a child's Journal Report CLICK TO WATCH.

How can I follow the children's learning with a Curriculum Report?


The Curriculum Report shows how the curriculum is utilized in the whole center or in a group.From the Manager Web App you can follow and analyze how your center succeeds in offering holistic education for the children CLICK TO WATCH VIDEO."

How does messaging work? How can I control who participates in the messaging?


Please check the Messaging Guide and the Manager Manual. Download the Messaging Guide CLICK TO DOWNLOAD.
Read more from the Manager Manual CLICK TO DOWNLOAD.

Educator App features

Click question for answer
What can I see and do with Kindiedays Educator?


You can mark children in and out, send messages, create journal posts, learning posts, daily reports, and much more, Watch our video to get an overview CLICK TO WATCH.
Download and familiar yourself with Kindiedays Educator Manual CLICK TO DOWNLOAD.

How do I log In with Kindiedays Educator App?


You’ll need the credentials provided by your manager. If you’d like to test a demo version of the app, please send a request to contact and we’ll provide you with credentials. Watch the video to see how it works CLICK TO WATCH.

How do I mark children in and out?


Children are marked in and out by long tapping the child’s profile picture. Watch the overview video to see how it works CLICK TO WATCH.

How does messaging work? How can I control who participates in the messaging?


Please check the Messaging Guide and the Educator Manual.
Download the Messaging Guide CLICK TO DOWNLOAD.
Read more from the Educator Manual CLICK TO DOWNLOAD.

How do I create a Journal Post and who can see it?


From the menu bar select New Journal Post. The post appears immediately in the journal of the tagged children and it’s viewable by educators and families of the tagged children. Watch the overview video to see how it works CLICK TO WATCH.

How do I delete a Journal Post?


We have added a possibility to delete the Journal Posts via Kindiedays Educator app. Please watch the video to find out how it’s done

CLICK TO WATCH.

What’s included in Child Profiles?


You can access the child’s profile by tapping the child’s profile picture. Here you can change their group or location, read notifications or view their personal information, notes, timeline, daily report, photos or messages concerning this specific child only. Watch the overview video to see how it works

CLICK TO WATCH.

How do I create data for the Daily Report?


Enter the Daily Report, choose one of the categories from the top and select the children you wish to report about. Fill out the info and save. Watch the overview video to see how it works.

CLICK TO WATCH.

How can I make a Learning Post?


You can make observations of children's learning and make a Learning Post with photo/video, notes and link to learning objectives in your curriculum. Watch the video to see how it works.

CLICK TO WATCH.

How can I indicate the child's learning progress in more detail?


You can enhance the the observations and assessment by adding learning indicators to the learning objectives. CLICK TO DOWNLOAD GUIDE.

How can I see the child's Learning Path?


You can find the child's Learning Path in the child's Profile. Watch the video to see how it works

CLICK TO WATCH.

How does the nap counter work?


You can mark the nap time of the child. Watch the video to see how it works

CLICK TO WATCH.

Family App features

Click question for answer
What can I see and do with Kindiedays Family?


You can send messages, respond to events and most importantly, follow your child’s journey. Watch our video to see more CLICK TO WATCH.
Please also download and get familiar with Kindiedays Family Manual CLICK TO DOWNLOAD.

What kind of devices does Kindiedays Family work on?


Kindiedays Family works on Android and iOS phones.

What information do you collect about my child?


Kindiedays is a tool for managers and educators and all the information of your child is exclusively in their use. We process the data on behalf of the preschool and we don't collect or modify personal data.

Who can access the information about my child?


Childcare center owner, manager and educators. Everything is both password and pin protected.

I would like to add a profile picture of my child, but the app says “Unable to access camera”. What to do?


Some Android devices require you to enable the camera for the Kindiedays app.
1. Go to your device’s Settings
2. Select Apps
3. Find Kindiedays Family from the list
4. Go to Permissions
5. Enable camera
Now Kindiedays is able to access the camera and you can take the photo as planned.

Family App log in

Click question for answer
I have verified my account via the link I received in my email. What to do next?


Using your smartphone:
1. Download Kindiedays Family from the App Store or Google Play.
2. Login into the Family app using your email as a username, the email address you got the verification link in, and the password you made during the verification process. CLICK TO WATCH.
You're logged in.

I never received the verification link from Kindiedays. How can I get a new one?


1. First check your junk mail.
2. Check with your preschool daycare center to make sure they've got your email address right in the Kindiedays system.
3. If it's correct, hit "Reset Password" in the Family app’s login page for a new link to verify your account.
4. If you still have trouble, please contact info@kindiedays.com and describe the steps you have already taken.

What to do if the verification link I received from Kindiedays is expired or broken?


Please go to the Kindiedays Family app and click "Reset Password". Enter the email address you used to create your account and we will send you a new link to reset your password.

I cannot log in to the app. What can I do?


Double-check with your kindergarten – make sure you're using the exact email they have on file in the Kindiedays system.
Please go to the Kindiedays Family app and click "Reset Password". Enter the email address you used to create your account and we will send you a new link to reset your password.
If the issue still remains, report the issue, the device in use, and the steps you’ve already taken to info@kindiedays.com and we will help you.

I forgot my password.


Please go to the Kindiedays Family app and click "Reset Password". Enter the email address you used to create your account and we will send you a new link to reset your password.

How do I reset my password?


In the application login screen, simply type in your email and press “reset password”. You will receive an email with a link to reset your password.

I want to add a cute pic of my child, but the app says “Unable to access camera”. Help!


For some Android phones go to your phone’s Settings > Apps > Kindiedays Family > Permissions > Enable Camera.

My Android app closes unexpectedly.


1. Go to your phone’s Settings > Apps > Kindiedays Family.
2. Make sure you've got the latest Family app version. Go to Google Store to update if needed.
3. Press Force Stop, and give it another go.
4. If the problem continues, go back to Settings > Apps > Kindiedays Family, slide over to Storage, and tap Clear Cache. Then, return back to step 3.

If the issue still remains, send us a message and describe how it happens if possible, the device in use, and the steps you’ve already taken to info@kindiedays.com and we will help you.

My iPhone app closes unexpectedly.


1. Delete the app and download again the newest version from App Store.
2. If the issue still remains, send us a message and describe how it happens if possible, the device in use, and the steps you’ve already taken to info@kindiedays.com and we will help you.

How do I delete my account and data?


Please contact the manager of your preschool or kindergarten. They are responsible for controlling the data and privacy.


Didn’t find the answer to your question? Send it to us. We’ll get back to you!



Back to Support Page > > >