Frequently Asked Questions (FAQ)
Content
Kindiedays general
Manager Web App features
Educator App features
Family App features
Family App log in
Summary of Youtube training videos
Kindiedays general
What can Kindiedays do for me?
Kindiedays Pedagogical Management Solution helps educators, families and children collaborate in all daily activities related to the learning and wellbeing of the children. Watch our video to see more!
How can we afford Kindiedays?
The savings on printing costs, booklets and time are double the cost of our service and devices. You can’t afford not to! 🙂
What do we need to get started?
All you need is a wireless internet connection and a mobile device, we’ll handle the rest!
What kind of devices does Kindiedays work on?
Kindiedays Educator and Family works on Android and iOS devices. Manager’s tool can be accessed with any computer or laptop.
Where is the data stored and is it secure?
Information is stored in secure Amazon AWS servers, located in Ireland. We are very serious about the security! For example Samsung, Netflix, Nokia, Adobe and Nasa uses the same AWS cloud servers. Specific details can be found from https://aws.amazon.com/security/.
Who has access to my data and is it private?
We also take privacy very seriously. All photos and videos of a child are posted only to the accounts of the parents of the child. No one else can access this information without expressed consent being provided by the parents or guardians. All account passwords are encrypted for additional security. Please see our privacy policy for further information.
Is the service connected to any third party platforms? (e.g. Facebook, Twitter, Google Mail, Microsoft OneDrive)?
We have decided not to connect our platform to any third party services at all. This “sacrifice of possible features” is simply a choice of security.
Manager Web App Features
How do I set up my childcare center?
Start by logging in to Kindiedays from Kindiedays web page as an owner or manager with your manager credentials. Watch the video to learn how you as a manager take the first steps to set up your childcare center.
How can I add my curriculum to Kindiedays?
Watch the video to learn how to add your own curriculum or select one of our preloaded curriculums.
How do I create the children's Learning Reports?
Watch the video to learn how to create a child's Learning Report!
How do I create the children's Journal Reports?
Watch the video to learn how to create a child's Journal Report!
How can I follow the children's learning?
From the Manager Web App you can follow and analyze how your center succeeds in offering holistic education for the children!
Educator App features
What can I see and do with Kindiedays Educator?
You can mark children in and out, send messages, create journal posts, learning posts, daily reports, and much more, Watch our video to get an overview!
How do I log In with Kindiedays Educator App?
You’ll need the credentials provided by your manager. If you’d like to test a demo version of the app, please send a request to contact and we’ll provide you with credentials. Watch the video to see how it works.
How do I mark children in and out?
Children are marked in and out by long tapping the child’s profile picture. Watch the overview video to see how it works.
How do I send a message with Kindiedays Educator?
Enter the messages section. Watch the overview video to see how it works.
How do I create a Journal Post and who can see it?
From the menu bar select New Journal Post. The post appears immediately in the journal of the tagged children and it’s viewable by educators and families of the tagged children. Watch the overview video to see how it works.
How do I delete a Journal Post?
We have added a possibility to delete the Journal Posts via Kindiedays Educator app. Please watch the video to find out how it’s done.
What’s included in child profiles?
You can access the child’s profile by tapping the child’s profile picture. Here you can change their group or location, read notifications or view their personal information, notes, timeline, daily report, photos or messages concerning this specific child only. Watch the overview video to see how it works.
How do I create data for the Daily Report?
Enter the Daily Report, choose one of the categories from the top and select the children you wish to report about. Fill out the info and save. Watch the overview video to see how it works.
How can I make a Learning Post?
You can make observations of children's learning and make a Learning Post with photo/video, notes and link to learning objectives in your curriculum. Watch the video to see how it works.
How can I see the child's Learning Path?
You can find the child's Learning Path in the child's Profile. Watch the video to see how it works.
How does the nap counter work?
You can mark the nap time of the child. Watch the video to see how it works.
Family App features
What can I see and do with Kindiedays Family?
You can send messages, respond to events and most importantly, follow your child’s journey. Watch our video to see more!
What kind of devices does Kindiedays Family work on?
Kindiedays Family works on Android and iOS phones.
What information do you collect about my child?
Nothing! Kindiedays is a tool for managers and educators and all the information of your child is exclusively in their use.
Who can access the information about my child?
Childcare center owner, manager and educators. Everything is both password and pin protected.
I would like to add a profile picture of my child, but the app says “Unable to access camera”. What to do?
Some Android devices require you to enable the camera for the Kindiedays app.
- Go to your device’s Settings
- Select Apps
- Find Kindiedays Family from the list
- Go to Permissions
- Enable camera
- Now Kindiedays is able to access the camera and you can take the photo as planned.
Family App log in
I have verified my account via the link I received in my email. What to do next?
Using your smartphone:
- Download Kindiedays Family from the App Store or Google Play.
- Login into the Family app using your email as a username, the email address you got the verification link in, and the password you made during the verification process.
- You're logged in.
I never received the verification link from Kindiedays. How can I get a new one?
1. First check your junk mail.
2. Check with your preschool daycare center to make sure they've got your email address right in the Kindiedays system
3. If it's correct, hit "Reset Password" in the Family app’s login page for a new link to verify your account.
4. If you still have trouble, please contact info@kindiedays.com and describe the steps you have already taken.
What to do if the verification link I received from Kindiedays is expired or broken?
Please go to the Kindiedays Family app and click "Reset Password". Enter the email address you used to create your account and we will send you a new link to reset your password
I cannot log in to the app. What can I do?
- Double-check with your kindergarten – make sure you're using the exact email they have on file in the Kindiedays system.
- Please go to the Kindiedays Family app and click "Reset Password". Enter the email address you used to create your account and we will send you a new link to reset your password.
- If the issue still remains, report the issue, the device in use, and the steps you’ve already taken to info@kindiedays.com and we will help you.
I forgot my password.
Please go to the Kindiedays Family app and click "Reset Password". Enter the email address you used to create your account and we will send you a new link to reset your password.
How do I reset my password?
In the application login screen, simply type in your email and press “reset password”. You will receive an email with a link to reset your password.
I want to add a cute pic of my child, but the app says “Unable to access camera”. Help!
For some Android phones go to your phone’s Settings > Apps > Kindiedays Family > Permissions > Enable Camera.
The app closes unexpectedly
For Android Users:
- Go to your phone’s Settings > Apps > Kindiedays Family.
- Make sure you've got the latest Family app version. Go to Google Store to update if needed.
- Press Force Stop, and give it another go.
- If the problem continues, go back to Settings > Apps > Kindiedays Family, slide over to Storage, and tap Clear Cache. Then, return back to step 3.
- If the issue still remains, send us a message and describe how it happens if possible, the device in use, and the steps you’ve already taken to info@kindiedays.com and we will help you.
For iOS Users:
- Delete the app and download again the newest version from App Store.
- If the issue still remains, send us a message and describe how it happens if possible, the device in use, and the steps you’ve already taken to info@kindiedays.com and we will help you.
Didn’t find the answer to your question? Send it to us and we’ll get back to you!
Youtube training videos
Kindiedays solution overviews
Kindiedays solution guides
- Portfolio-based Learning playlist https://youtube.com/playlist?list=PLw4YPw7gCeKCOLzwVJmS3hiculFxblZhD
- Blended Learning for childcare centers https://youtu.be/oYdAZiAKS8g
- Educator's Professional Development https://youtu.be/yjanGhQ2eRw
- How to publish resource links on Kindiedays https://youtu.be/hMWFZso8E1Q
Manager Web App
- Manager web: First steps to Kindiedays https://youtu.be/KxLZNFeWQjE
- Manager web: Curriculum Management https://youtu.be/YucwzTCLcXI
- Manager web: Child portfolio - Journal Report https://youtu.be/MpobHOLIn_E
- Manager web - Child portfolio: Learning Report https://youtu.be/2cvO0mnIAW4
- Manager web: Curriculum Reports https://youtu.be/Ig61ww10L5U
Educator App
- Educator App: In a nutshell https://youtu.be/KhMstdZvQCI
- Educator App: Log in https://youtu.be/rKbk6f1T-U4
- Educator App: Learning Post https://youtu.be/R20eSbqEkME
- Educator App: Learning Path https://youtu.be/2umC-DIZJFg
- Educator App: Delete Journal Post https://youtu.be/JG0dCfpYVt8
- Educator App: Nap time counter https://youtu.be/gBsGKZSmb_A
Family App
- Family App: Logging in https://yout.be/COD7CeTHhEo
- Family App: In a nutshell https://youtu.be/3ojUzZ3yBjo4
